Many windows users are suffering realtek audio issue after upgrade to windows 10 from windows 8.1/8/7/vista/xp, common glitches like realtek audio not working on windows 10, realtek audio no sound, hp beats audio not working, crackling sound from the realtek high definition audio device.. Good evening, i have just updated windows from 7 ultimate to 10 pro and now have no sound. my motherboard is an asus with a realtek sound card built in, i believe it is an ac97.. After you upgrade the system from windows 7, 8, 8.1 to windows 10, sometimes, the audio driver will not compatible with the new windows 10 system. so your computer maybe do not have sound. solve this problem, what you need do is install and update the realtek high definition audio driver..