Windows 10 barfs all over itself when trying to install. by default win10 recognizes the printer and installs the ws driver version which can't print to this printer at all! and now win10 won't even install the actual printer driver.. Select your hp printer. select uninstall. in windows, search for and open devices and printers. and the printer can make copies. what i can't do is scan a document and save it as a .pdf file. can't install printer driver „10-16-2017 07:30 am. it worked for me. tnx. reply. 0 kudos english open menu. english.. If you upgrade from windows 7 or windows 8, your hp photosmart printer should have worked with no problems. or you may need to install the latest windows 10 driver. you can visit the hp website to check whether your printer model supports windows 10..
After restarting the computer, now retry to install windows updates. hope the information helps, if you have any further queries, feel free to post. we are here to assist you.. Can't install printer i have a brother 620cn on windows 10, it should install by plugging in the usb. i can't use my printer after i upgraded to windows 10. my hp envy 5530 printer is not shown in the printers and drivers in my control panel. i tried to add my printer in the control panel.. If windows 10 troubleshooting doesn’t work, or if windows 10 hasn’t detected your printer, the next step is to check whether or not it’s been installed. click start and go to settings.